Restoration Services
for Any Disaster +
24/7 Emergency
Response

PUDDLES is a blessing to homeowners! We had a rat infestation in our attic and PUDDLES sent someone right away to evaluate the problem. After a very thorough inspection, they made recommendations to help us through this horrid situation. Their knowledge and support were invaluable. We are very grateful to PUDDLES. (Wish more businesses had their dedication to customer service!)

Highly recommend Puddles! They were prompt, informative, very thorough, had excellent communication, and great patience during such a stressful time. It’s clear they take pride in their work.

PUDDLES Restoration did an excellent job from start to finish. They responded very quickly and took great care of everything in a timely manner. The team was professional, courteous, and genuinely friendly, which made a stressful situation much easier to deal with. I really appreciated their attention to detail and clear communication throughout the process. Highly recommend them!

I don't often leave reviews, but want to say that Puddles Restoration has been amazing to work with! They communicate very well, have shown compassion for the situation we are in, and have been very professional and a breath of fresh air, literally, to work with.

They have responded promptly to all of our questions and concerns. They show up on time and have kept us in the loop with all progress. With our specific situation, daily recaps and pictures have been so helpful.

They are very reasonably priced and we appreciate that as we were in a financial bind. Their quality of work is impeccable and I will recommend Puddles to anyone who finds themselves in a position of water damage and/or any type of mold. We had black mold and they set our mind at ease.

Amy Rauch

I cannot give a high enough praise to Puddles restorations. We had an enormous mold problem from a water heater leak and they were Johnny on the spot to get it fixed in a hurry. It did take several days, but it was done with kindness, consideration, and efficiency. All of the people that we dealt with at Puddles were great. I do not hesitate to give them a five star review. Thank you, Puddles

The folks at Puddles are top notch – extremely knowledgeable, professional, compassionate and highly respectful of our space. For example, they had to remove the cabinets to get to the wet drywall from behind lower kitchen cabinets, and they were VERY careful to keep the granite countertop and backsplash in place – even going so far as to build a support structure using 2 x 4s! That saved us a lot of money and headache moving forward. Likewise, as they removed more cabinets, they were careful to save all of the doors and drawers and hardware they could, and where the cabinet boxes could not be saved, they showed us why. They were excellent at keeping us informed – in person and also with photos – of what they were finding during the entire process. Each day they left our space as clean as possible.

In summary, Puddles knows the restoration business inside and out, they are honest and caring in what has been a very tough flood situation, and I highly recommend them without hesitation.

Discovered a leak day before Thanksgiving. Fast response, sent tech out immediately to assess situation. Conferenced on Thanksgiving morning and thoroughly explained the process. Contained the affected areas while cleaning to minimize disruption and potential contamination. Quick responses to questions throughout the process. Detailed status reports during each phase. Extremely knowledgable and careful team, both on-site at main office. Would use them again, but hope we never have the need.

Puddles Restoration was fantastic. So helpful on one of the worst days a business can have. Walked in Friday to find that a water line had burst overnight. The water was everywhere! Puddles Restoration was on site within an hour of calling and went right to work setting up drying equipment and removing the wet flooring to dry the concrete and walls. Franklyn was very professional and worked very hard to limit the damage from spreading. He worked late into the evening to get the drying going as fast as possible. All their equipment was clean and they knew clearly knew their business I wish I could add more stars to my review because they deserve them! I would definitely recommend them
to anyone experiencing a flooded building or any other clean up needs!

The technician Manny came out to handle our water damage was extremely professional and clearly took pride in his work. From the drywall cuts to the carpet removal, every affected area was left neat, organized, and clean. Even in the middle of the mess, he kept the workspace tidy and made sure we understood what he was doing. You can tell this team really cares about doing the job right. Five stars without hesitation!

EXCELLENT COMMUNICATION!! We had a major flood from an upstairs sink that ended up pouring down into the garage, and LT was incredible from the very first call. She answered the phone after hours and immediately walked us through what to expect. Throughout the entire process, she kept us updated at every step so there were never any surprises. Any time we had a question, she was easy to get in touch with and always responded quickly. Her communication alone made a stressful situation so much easier. Highly recommend!

Can't say enough about LT and Franklyn. Their team is amazing, attention to detail. They are super clean on the job site always professional. They know how to do their jobs with precision they carry several licenses around mold remediation from what they showed me. I highly recommend them. You will not be dissappointed. Kenny

Puddles did a great job restorating our bathroom/ laundry room from water and mold damage. They were efficient, professional and cleaned up when they were finished. We are very pleased with the work they did and would highly recommend.

Puddles did a wonderful job for us. Extremely quick response, constant communication throughout the process start to finish. Couldn’t ask for more.

Franklin and LT are amazing to work with we work together all the time. Talk about dedication, knowledge and just hard working people these are them. Very clean and precise. Looking forward to a long relationship.

I had a very positive experience with all members of the Puddles organization and their associates. Each one showed me courtesy and concern, and were impressive with their knowledge, expertise and experience. I felt comfortable and confident throughout the process. Would highly recommend.

A great experience with PUDDLES restoration. Very prompt and efficient with great attention to detail handling our issue.

Puddles delivered fast and quality work! It isn’t often these days that companies respond quickly and they did! They answered the phone, responded to all text messages, super helpful. Easy process for approval of estimates and easy payment portal. Top notch. Thank you so much!!! Definitely will use again and recommend 👏

The folks at Puddles were a pleasure to work with I appreciated their professionalism and attention to detail as they keep us up to speed on all the work they had done which relayed into a smooth process. Thx to the folks at Puddles

Puddles was absolutely fabulous. If it wasn’t for them. I never would’ve survived the water leak. LT walked me off many cliffs. I would recommend them for anything.

Our company has worked with Puddles Restoration as a third-party contractor and we have been consistently impressed with their professionalism and performance. They are responsive, dependable, and deliver quality results without delays. It is important for us to collaborate with partners who reflect the same standards we promise our own clients, and Puddles Restoration has proven to be a trusted resource. We are confident referring them to our customers, knowing the work will be handled properly and with integrity.

Puddles Restoration is an outstanding company! From start to finish, they were professional, responsive, and easy to work with. Their team knows exactly what they’re doing and gets the job done right the first time. They showed up on time, communicated clearly, and worked efficiently without cutting corners. It’s rare to find a company this reliable, but Puddles Restoration truly delivers. Highly recommend to anyone looking for a trustworthy restoration company!

I’d used another company 1st and won’t go into all of the details but I was throughly taken advantage of and charged over $3000.
The smell remained and I was getting desperate.
Puddles restoration showed up the very day I called and took care of the awful smell.
Puddles Restoration gave me all the below:
Outstanding customer service
Outstanding communication
Outstanding workmanship
Outstanding price
They went above & beyond to help me. You can’t go wrong with Puddles Restoration!

My husband, Mike Watts, who works for Buffalo Crossings has this to say about puddles restoration company:
You guys are an incredible company. If anybody ever needs a reference, I will be happy to give it! I hope we don't get more mold in our building, but if we do I know who to call!! Thank you so much for everything!! Sincerely Mike

Puddles restoration is a great company for Emergency services. Not only were they punctual but they kept the job site clean and made sure that everything was well taken care of.. They were very Knowledgeable with the hazards on the job site and made sure to have proper PPE when working. If you looking for any type of restoration repair from flooding, mold mitigation to any kind of cleanup puddles restorations is they way to go