Sewage backup on a Friday, didn’t lose any business
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Restoration Services
for Any Disaster +
24/7 Emergency
Response

Restoring homes & businesses
throughout Gainesville, Ocala
& The Villages

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Restoration Services

Disaster Recovery & Property Restoration

Fire and smoke damage remediation service

Fire/Smoke Remediation

Professional water damage restoration service

Water Damage Restoration

Certified mold removal service

Mold Removal

Professional odor removal service

Odor Removal

Storm damage cleanup and restoration service

Storm Damage

Flood damage restoration service specialists

Flood Damage Restoration

The #1 Choice in
Restoration and Cleanup

About PUDDLES

PUDDLES Restoration is a licensed, insured, and certified professional commercial and residential restoration company dedicated to helping homeowners and business owners address the aftermath of disasters. Proudly serving Ocala, Gainesville, and The Villages, FL for nearly a decade.

Experienced Puddles Restoration team

Why Choose Us?

With PUDDLES Restoration, You Always Get Fast, Reliable Emergency Response. We’re available 24/7/365 because damage doesn’t wait. From initial assessment and damage mitigation to cleanup, restoration, and final checks. You will always receive full-service support from us.

Team providing fast reliable restoration services

Mission & Vision

Exceptional customer service is paramount to PUDDLES Restoration. Since 2014, PUDDLES Restoration has been a professional restoration and clean-up operation dedicated to helping owners of residential and commercial properties. Your property is in safe hands with our team.

Puddles Restoration commitment to quality service

High Quality Work

High-Quality Restoration,
Every Time.

Certified Team

Certified Team Delivering
Peace of Mind.

The #1 Choice in Restoration and Cleanup

TAMPA, FL – Hurricane Helene aftermath
restored by PUDDLES.

Need immediate help?

Need immediate help?

Peace of mind begins with a call. Then, we’re on the way.

Licenses & Certifications

U.S Chamber of Commerce
D-U-N-S Registered
EPA
BBB Accredited Business
Puddles Restoration worker on site
Excellent
PUDDLES Restoration5.0
Based on 273 reviews
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Alex Perrin
I'm very grateful to PUDDLES Restoration for their services.

Not only were they punctual and professional, but they were also knowledgeable and accommodating.

I highly recommend them for anyone who wants quality service from a company who genuinely cares.

Big thanks to PUDDLES Restoration!
Response from the owner:Good evening, Alex.

Thank you for your kind words and for taking the time to share your experience. We strive to deliver exceptional service with professionalism, expertise, and genuine care for our clients. We are delighted to hear that you were pleased with our punctuality, knowledge, and accommodating approach. Your recommendation means a lot to us, and we’re grateful for your trust in our team for your water removal, flooring, and water damage restoration needs.

You should also be acknowledged for taking this inconvenience much better than one can reasonably ask of anyone. Hopefully, you will never need to see any of our technicians again under similar circumstances, but if you ever need our assistance in the future, please don’t hesitate to reach out.

Thank you again for taking the time to acknowledge PUDDLES Restoration!

PUDDLES Restoration
Phone: (352) 722-3790
Email: [email protected]
Website: www.PUDDLESrestoration.com
Facebook: https://www.facebook.com/puddlesrestoration/

Licenses & Certifications:
• FL Licensed Mold Assessor
• FL Licensed Mold Remediator
• IICRC Odor Control Technician (OCT)
• IICRC Applied Structural Drying (ASD)
• IICRC Water Damage Restoration (WRT)
• IICRC Health and Safety Technician (HST)
• IICRC Mold Remediation Specialist (MRS)
• IICRC Commercial Drying Specialist (CDS)
• IICRC Trauma and Crime Scene Technician (TCST)
• IICRC Applied Microbial Remediation Technician (AMRT)
• IICRC Fire and Smoke Damage Restoration Technician (FSRT)
• U.S. Environmental Protection Agency (EPA) Lead-Safe Certified Firm
• Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified Firm
• U.S. Environmental Protection Agency (EPA) Lead Renovator RRP (Personnel) Certification
hahaWHATEVER Shop
I don't often leave reviews, but want to say that Puddles Restoration has been amazing to work with! They communicate very well, have shown compassion for the situation we are in, and have been very professional and a breath of fresh air, literally, to work with.

They have responded promptly to all of our questions and concerns. They show up on time and have kept us in the loop with all progress. With our specific situation, daily recaps and pictures have been so helpful.

They are very reasonably priced and we appreciate that as we were in a financial bind. Their quality of work is impeccable and I will recommend Puddles to anyone who finds themselves in a position of water damage and/or any type of mold. We had black mold and they set our mind at ease.

Amy Rauch
Response from the owner:Good morning, Amy (hahaWHATEVER Shop)

Thank you so much for your thoughtful review and for taking the time to share your experience with PUDDLES Restoration. We are truly grateful for your kind words, particularly considering that you don’t often provide reviews. We are very pleased to know we were able to assist you during a challenging time. Providing clear communication, compassion, and professional service is at the core of our mission, and we are delighted that you felt supported throughout the process.

We know that these situations can be stressful and even more so given what you have endured for so long. As such, we understand how important it was to provide you with timely updates and transparency, especially when dealing with this particular mold remediation that was not part of the original scope or work.

Your acknowledgment of our efforts means a great deal to PUDDLES’ entire team. We also appreciate your feedback regarding our pricing and are glad we could offer support within your budget.

Thank you for trusting us with your home and for recommending our services to others. Should you need any further assistance in the future (hopefully not), please don’t hesitate to reach out.

PUDDLES Restoration
Phone: (352) 722-3790
Email: [email protected]
Website: www.PUDDLESrestoration.com
Facebook: https://www.facebook.com/puddlesrestoration/

Licenses & Certifications:
• FL Licensed Mold Assessor
• FL Licensed Mold Remediator
• IICRC Odor Control Technician (OCT)
• IICRC Applied Structural Drying (ASD)
• IICRC Water Damage Restoration (WRT)
• IICRC Health and Safety Technician (HST)
• IICRC Mold Remediation Specialist (MRS)
• IICRC Commercial Drying Specialist (CDS)
• IICRC Trauma and Crime Scene Technician (TCST)
• IICRC Applied Microbial Remediation Technician (AMRT)
• IICRC Fire and Smoke Damage Restoration Technician (FSRT)
• U.S. Environmental Protection Agency (EPA) Lead-Safe Certified Firm
• Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified Firm
• U.S. Environmental Protection Agency (EPA) Lead Renovator RRP (Personnel) Certification
Kay McGregor
I cannot give a high enough praise to Puddles restorations. We had an enormous mold problem from a water heater leak and they were Johnny on the spot to get it fixed in a hurry. It did take several days, but it was done with kindness, consideration, and efficiency. All of the people that we dealt with at Puddles were great. I do not hesitate to give them a five star review. Thank you, Puddles
Response from the owner:Good afternoon, Kay.

Thank you so much for your generous praise and thoughtful five-star review of PUDDLES Restoration. We are truly humbled that you chose PUDDLES to help address your water damage and mold situation. We deeply appreciate your recognition of our team's dedication. It is our business practice to respond quickly, work diligently, and treat every customer with kindness and respect, especially during stressful circumstances. Your confirmation that our staff’s compassion and efficiency made a significant difference to you, means a great deal to us.

Your feedback encourages us to continue striving for excellence in everything we do. Hopefully, you will never need our services again, but if you do or have any questions, please don’t hesitate to reach out. Thank you for trusting PUDDLES Restoration.

PUDDLES Restoration
Phone: (352) 722-3790
Email: [email protected]
Website: www.PUDDLESrestoration.com
Facebook: https://www.facebook.com/puddlesrestoration/

Licenses & Certifications:
• FL Licensed Mold Assessor
• FL Licensed Mold Remediator
• IICRC Odor Control Technician (OCT)
• IICRC Applied Structural Drying (ASD)
• IICRC Water Damage Restoration (WRT)
• IICRC Health and Safety Technician (HST)
• IICRC Mold Remediation Specialist (MRS)
• IICRC Commercial Drying Specialist (CDS)
• IICRC Trauma and Crime Scene Technician (TCST)
• IICRC Applied Microbial Remediation Technician (AMRT)
• IICRC Fire and Smoke Damage Restoration Technician (FSRT)
• U.S. Environmental Protection Agency (EPA) Lead-Safe Certified Firm
• Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified Firm
• U.S. Environmental Protection Agency (EPA) Lead Renovator RRP (Personnel) Certification
Debra Meissner
The folks at Puddles are top notch – extremely knowledgeable, professional, compassionate and highly respectful of our space. For example, they had to remove the cabinets to get to the wet drywall from behind lower kitchen cabinets, and they were VERY careful to keep the granite countertop and backsplash in place – even going so far as to build a support structure using 2 x 4s! That saved us a lot of money and headache moving forward. Likewise, as they removed more cabinets, they were careful to save all of the doors and drawers and hardware they could, and where the cabinet boxes could not be saved, they showed us why. They were excellent at keeping us informed – in person and also with photos – of what they were finding during the entire process. Each day they left our space as clean as possible.

In summary, Puddles knows the restoration business inside and out, they are honest and caring in what has been a very tough flood situation, and I highly recommend them without hesitation.
Response from the owner:Good afternoon, Deb.

Thank you very much for your thoughtful and detailed feedback. We sincerely appreciate your recognition of our team's professionalism, expertise, and respect for your home. At PUDDLES Restoration, we strive to treat every property, residential or business, with the respect and attention it deserves, especially during what can be very difficult times. It is gratifying to know that our efforts to protect your granite countertops in both your kitchen and dining room, your backsplash, as well as our commitment to saving your cabinetry were appreciated. These efforts should significantly reduce the cost of rebuilding the affected rooms.

Regarding PUDDLES’ approaching to over communicate, we believe in keeping our clients fully informed throughout the entire restoration process, and are pleased to hear that our communication and attention to cleanliness exceeded your expectations.

Hopefully, you will never need our services again, but should the need arise, please know that we are always here to help. Thank you once again for trusting PUDDLES Restoration.


PUDDLES Restoration
Phone: (352) 722-3790
Email: [email protected]
Website: www.PUDDLESrestoration.com
Facebook: https://www.facebook.com/puddlesrestoration/

Licenses & Certifications:
• FL Licensed Mold Assessor
• FL Licensed Mold Remediator
• IICRC Odor Control Technician (OCT)
• IICRC Applied Structural Drying (ASD)
• IICRC Water Damage Restoration (WRT)
• IICRC Health and Safety Technician (HST)
• IICRC Mold Remediation Specialist (MRS)
• IICRC Commercial Drying Specialist (CDS)
• IICRC Trauma and Crime Scene Technician (TCST)
• IICRC Applied Microbial Remediation Technician (AMRT)
• IICRC Fire and Smoke Damage Restoration Technician (FSRT)
• U.S. Environmental Protection Agency (EPA) Lead-Safe Certified Firm
• Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified Firm
• U.S. Environmental Protection Agency (EPA) Lead Renovator RRP (Personnel) Certification
Bill Meissner
Discovered a leak day before Thanksgiving. Fast response, sent tech out immediately to assess situation. Conferenced on Thanksgiving morning and thoroughly explained the process. Contained the affected areas while cleaning to minimize disruption and potential contamination. Quick responses to questions throughout the process. Detailed status reports during each phase. Extremely knowledgable and careful team, both on-site at main office. Would use them again, but hope we never have the need.
Response from the owner:Good afternoon, Bill.

Thank you very much for taking the time to share your experience with PUDDLES Restoration. We are grateful for your kind words regarding our prompt response and thorough communication, especially during the holiday season. Our team is committed to providing clear explanations and minimizing any disruption or risk of contamination during the restoration process. We are pleased to know that our ongoing updates and attention to detail were helpful to you, and that our staff—both on-site and at our main office—demonstrated the knowledge and care you expected.

Every now and again, just look behind the fridge to ensure that you don’t have a repeat issue. While we hope you never encounter a similar situation again, please know that we are always here to assist should the need arise. Thank you again for choosing PUDDLES Restoration and for your trust in our services.

Sincerely,

PUDDLES Restoration
Phone: (352) 722-3790
Email: [email protected]
Website: www.PUDDLESrestoration.com
Facebook: https://www.facebook.com/puddlesrestoration/

Licenses & Certifications:
• FL Licensed Mold Assessor
• FL Licensed Mold Remediator
• IICRC Odor Control Technician (OCT)
• IICRC Applied Structural Drying (ASD)
• IICRC Water Damage Restoration (WRT)
• IICRC Health and Safety Technician (HST)
• IICRC Mold Remediation Specialist (MRS)
• IICRC Commercial Drying Specialist (CDS)
• IICRC Trauma and Crime Scene Technician (TCST)
• IICRC Applied Microbial Remediation Technician (AMRT)
• IICRC Fire and Smoke Damage Restoration Technician (FSRT)
• U.S. Environmental Protection Agency (EPA) Lead-Safe Certified Firm
• Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified Firm
• U.S. Environmental Protection Agency (EPA) Lead Renovator RRP (Personnel) Certification
Jessica Thurow
We had an excellent experience with Puddles Restoration in Ocala, FL. Their team was extremely punctual, arriving on time and ready to work, which immediately gave us confidence in their service. The work performance and professionalism were outstanding—everyone was knowledgeable and respectful.

The quality of the work exceeded our expectations. They were thorough, detail-oriented, and made sure everything was completed correctly and efficiently. On top of that, their customer service was top-notch. Communication was clear from start to finish, and they genuinely cared about making sure we were satisfied with the results.

I highly recommend Puddles Restoration to anyone in need of reliable, professional restoration services in the Ocala area.
Response from the owner:Good afternoon, Ms. Thurow.

Thank you for sharing your positive experience with PUDDLES Restoration. We’re thrilled to know that our team’s punctuality and professionalism immediately earned your trust. At PUDDLES Restoration, we’re committed to exceeding expectations by providing not only outstanding customer service, but also superior workmanship, clear and proactive communication, and meticulous attention to detail. Your satisfaction with the quality and efficiency of our services is a testament to our dedication throughout every stage of the restoration process.

Your recommendation means the world to us. We proudly serve Central Florida—including Gainesville, Ocala, The Villages, Tampa, Orlando, Daytona Beach, and beyond—and are ready to deliver the same high standard of excellence if you ever need our services again.

PUDDLES Restoration
Phone: (352) 722-3790
Email: [email protected]
Website: www.PUDDLESrestoration.com
Facebook: https://www.facebook.com/puddlesrestoration/

Licenses & Certifications:
• FL Licensed Mold Assessor
• FL Licensed Mold Remediator
• IICRC Odor Control Technician (OCT)
• IICRC Applied Structural Drying (ASD)
• IICRC Water Damage Restoration (WRT)
• IICRC Health and Safety Technician (HST)
• IICRC Mold Remediation Specialist (MRS)
• IICRC Commercial Drying Specialist (CDS)
• IICRC Trauma and Crime Scene Technician (TCST)
• IICRC Applied Microbial Remediation Technician (AMRT)
• IICRC Fire and Smoke Damage Restoration Technician (FSRT)
• U.S. Environmental Protection Agency (EPA) Lead-Safe Certified Firm
• Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified Firm
• U.S. Environmental Protection Agency (EPA) Lead Renovator RRP (Personnel) Certification
John McCarty
Puddles Restoration was fantastic. So helpful on one of the worst days a business can have. Walked in Friday to find that a water line had burst overnight. The water was everywhere! Puddles Restoration was on site within an hour of calling and went right to work setting up drying equipment and removing the wet flooring to dry the concrete and walls. Franklyn was very professional and worked very hard to limit the damage from spreading. He worked late into the evening to get the drying going as fast as possible. All their equipment was clean and they knew clearly knew their business I wish I could add more stars to my review because they deserve them! I would definitely recommend them
to anyone experiencing a flooded building or any other clean up needs!
Tierra Rossin
The technician Manny came out to handle our water damage was extremely professional and clearly took pride in his work. From the drywall cuts to the carpet removal, every affected area was left neat, organized, and clean. Even in the middle of the mess, he kept the workspace tidy and made sure we understood what he was doing. You can tell this team really cares about doing the job right. Five stars without hesitation!
doncar10
EXCELLENT COMMUNICATION!! We had a major flood from an upstairs sink that ended up pouring down into the garage, and LT was incredible from the very first call. She answered the phone after hours and immediately walked us through what to expect. Throughout the entire process, she kept us updated at every step so there were never any surprises. Any time we had a question, she was easy to get in touch with and always responded quickly. Her communication alone made a stressful situation so much easier. Highly recommend!
Lois Moyer
Kenny Jessy
Can't say enough about LT and Franklyn. Their team is amazing, attention to detail. They are super clean on the job site always professional. They know how to do their jobs with precision they carry several licenses around mold remediation from what they showed me. I highly recommend them. You will not be dissappointed. Kenny
TheAgnewcrew
Puddles did a great job restorating our bathroom/ laundry room from water and mold damage. They were efficient, professional and cleaned up when they were finished. We are very pleased with the work they did and would highly recommend.
Cliff Jennings
Puddles did a wonderful job for us. Extremely quick response, constant communication throughout the process start to finish. Couldn’t ask for more.
Kenny S
Franklin and LT are amazing to work with we work together all the time. Talk about dedication, knowledge and just hard working people these are them. Very clean and precise. Looking forward to a long relationship.
Lynn Hughes
I had a very positive experience with all members of the Puddles organization and their associates. Each one showed me courtesy and concern, and were impressive with their knowledge, expertise and experience. I felt comfortable and confident throughout the process. Would highly recommend.
Cherie Gaebel
A great experience with PUDDLES restoration. Very prompt and efficient with great attention to detail handling our issue.
Joshua Brosius
We absolutely love working with Franklyn and LT! We’ve had a great partnership for years, and our clients always have wonderful things to say about their work. They did work for our inlaws recently and just WOW! Top notch! They communicate proactively, deliver excellent results, and always take care of their customers — even when it’s not the easiest or most profitable route. True people of integrity and just an all-around sweet family. Couldn’t recommend them more!
Katherine O'Brien
Puddles delivered fast and quality work! It isn’t often these days that companies respond quickly and they did! They answered the phone, responded to all text messages, super helpful. Easy process for approval of estimates and easy payment portal. Top notch. Thank you so much!!! Definitely will use again and recommend 👏
Carl Moberg
The folks at Puddles were a pleasure to work with I appreciated their professionalism and attention to detail as they keep us up to speed on all the work they had done which relayed into a smooth process. Thx to the folks at Puddles
Elin Gadomski
Puddles was absolutely fabulous. If it wasn’t for them. I never would’ve survived the water leak. LT walked me off many cliffs. I would recommend them for anything.
mike the Builder
Our company has worked with Puddles Restoration as a third-party contractor and we have been consistently impressed with their professionalism and performance. They are responsive, dependable, and deliver quality results without delays. It is important for us to collaborate with partners who reflect the same standards we promise our own clients, and Puddles Restoration has proven to be a trusted resource. We are confident referring them to our customers, knowing the work will be handled properly and with integrity.
michael lariviere
Puddles Restoration is an outstanding company! From start to finish, they were professional, responsive, and easy to work with. Their team knows exactly what they’re doing and gets the job done right the first time. They showed up on time, communicated clearly, and worked efficiently without cutting corners. It’s rare to find a company this reliable, but Puddles Restoration truly delivers. Highly recommend to anyone looking for a trustworthy restoration company!
Kim Wright
I’d used another company 1st and won’t go into all of the details but I was throughly taken advantage of and charged over $3000.
The smell remained and I was getting desperate.
Puddles restoration showed up the very day I called and took care of the awful smell.
Puddles Restoration gave me all the below:
Outstanding customer service
Outstanding communication
Outstanding workmanship
Outstanding price
They went above & beyond to help me. You can’t go wrong with Puddles Restoration!
Melinda Watts
My husband, Mike Watts, who works for Buffalo Crossings has this to say about puddles restoration company:
You guys are an incredible company. If anybody ever needs a reference, I will be happy to give it! I hope we don't get more mold in our building, but if we do I know who to call!! Thank you so much for everything!! Sincerely Mike
Hermann Pannes
If you ever have the unfortunate experience of needing mold remediation, do yourself a favor and contact Puddles Restoration.
I spent 30+ years in the property and casualty insurance business. Puddles Restoration was great throughout the entire process of our facility mold issue.
Highly recommend Puddles Restoration!
5-star customer rating
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Puddles Restoration worker on site
Puddles Restoration worker

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